Terms of Service

These Terms of Service govern your access to and use of CivicFix. By using this platform, you agree to comply with these terms.

1. About CivicFix

CivicFix is a civic engagement platform that allows citizens to report, support, and track public issues in their community. The platform is designed for awareness, transparency, and civic participation.

2. Eligibility

You must be at least 13 years old to use CivicFix. By creating an account, you confirm that the information you provide is accurate.

3. User Responsibilities

  • You are responsible for all activity performed under your account
  • You agree to submit only genuine and accurate civic reports
  • You will not misuse voting, reporting, or export features
  • You will comply with the Community Guidelines

4. Prohibited Activities

  • Submitting false, misleading, or duplicate reports
  • Harassment, hate speech, or abusive behavior
  • Political campaigning or propaganda
  • Sharing personal or private information of others
  • Attempting to manipulate votes or system rankings

5. Content Ownership

You retain ownership of the content you submit. By posting on CivicFix, you grant us permission to display, analyze, and share your content for civic and informational purposes.

6. Verification & Moderation

CivicFix reserves the right to review, verify, modify, or remove content that violates these terms or the Community Guidelines. Moderation decisions are made to protect platform integrity.

7. Export & Authority Features

Complaint export features are available only for verified, high-priority issues. Misuse of these features may result in account suspension.

8. Privacy

Your privacy matters to us. Please review our Privacy Policy to understand how we collect and use data.

9. Disclaimer

CivicFix does not guarantee resolution of reported issues. The platform provides visibility and prioritization, but actions by authorities are beyond our control.

10. Limitation of Liability

CivicFix is provided on an “as is” basis. We are not liable for damages resulting from misuse, service interruptions, or third-party actions.

11. Changes to These Terms

We may update these Terms of Service from time to time. Continued use of the platform constitutes acceptance of updated terms.