Privacy Policy

Your privacy is important to us. This Privacy Policy explains how CivicFix collects, uses, and protects your information.

1. Information We Collect

We collect only the information necessary to operate CivicFix effectively:

  • Account information (such as name or username and email)
  • Civic issues you report, including descriptions and images
  • Location details related to reported issues
  • Votes and interactions on civic issues

2. How We Use Your Information

Your information is used to:

  • Display reported civic issues and their status
  • Calculate issue priority based on community participation
  • Maintain transparency and accountability
  • Improve platform performance and user experience

3. Public Visibility

CivicFix is a public civic platform. Issues you report may be visible to other users, including descriptions, images, and general location.

Your email address and private account details are never shown publicly.

4. Data Sharing

CivicFix does not sell or rent your personal data. Information may be shared only:

  • To display issues publicly on the platform
  • When exporting verified, high-priority complaints to authorities
  • If required by law

5. Data Security

We take reasonable measures to protect your data from unauthorized access, misuse, or disclosure. However, no system is completely secure.

6. Cookies & Analytics

CivicFix may use basic cookies or analytics tools to improve usability and understand platform usage. These are used only for functional purposes.

7. Your Rights

You have the right to:

  • Access your account information
  • Request correction of inaccurate data
  • Delete your account (subject to legal and civic constraints)

8. Children’s Privacy

CivicFix is not intended for children under the age of 13. We do not knowingly collect data from minors.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Continued use of CivicFix indicates acceptance of the updated policy.